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FAQs

Why the fan runs with much noise than before?

There are several reasons why your PC fan may be running with much noise than before:
1. Dust build-up: Dust build-up inside your PC can cause your fan to work harder to cool your PC, resulting in increased noise. Over time, dust can accumulate on your fan blades, causing them to become unbalanced and vibrate, which can cause noise.
2. Overheating: If your PC is running too hot, your fan may be working harder to keep it cool, resulting in increased noise. This can be caused by a variety of factors, such as a malfunctioning fan, a clogged air vent, or a malfunctioning heat sink.
3. Fan bearings: Over time, the bearings in your fan can wear out, causing the fan to make noise. This is a common issue with older fans, and the only solution is to replace the fan.
4. Fan speed settings: If your fan speed settings are set too high, your fan may be running louder than necessary. You can adjust the fan speed settings in your PC's BIOS or using software designed for this purpose.
5. Malfunctioning fan controller: If your PC has a fan controller, it may be malfunctioning, causing your fan to run louder than necessary. You may need to replace the fan controller.
In general, if your PC fan is running with much noise than before, it's a sign that something is not working correctly. You should investigate the issue to identify the cause and take appropriate measures to fix it.

Why the PC can’t read my hard drive?

There are several reasons why your PC may not be able to read your hard drive. Here are some common causes:
1. Physical Damage: Physical damage to your hard drive, such as a broken connector or damage to the disk platters, can prevent your PC from reading the hard drive.
2. Connection Issues: Loose or faulty connections between the hard drive and the PC can prevent the PC from reading the hard drive. Check the cables and connectors to ensure they are properly connected.
3. File System Corruption: If the file system on your hard drive is corrupted, your PC may not be able to read it. This can be caused by improper shut down, virus/malware infection, or other issues. In such cases, you may need to repair the file system or recover your data from the hard drive.
4. Outdated Drivers: Outdated or missing drivers for your hard drive can prevent your PC from reading it. You can update your drivers through your PC's device manager or from the manufacturer's website.
5. BIOS Settings: If your PC's BIOS settings are not configured correctly, it may not be able to read your hard drive. Check the BIOS settings to ensure that the hard drive is properly detected and configured.
6. Failing Hard Drive: If none of the above issues are the cause, it's possible that your hard drive is failing. In such cases, you should take immediate steps to back up your data and replace the hard drive.
If you are unable to determine the cause of the problem, you can contact us with the serial number of the device for assistance.

Why the WiFi connection is unstable and slow on my PC?

If you're experiencing an unstable and slow connection, here are some solutions you can try:
1. Move closer to the router: If you are far away from your router, your PC may have trouble maintaining a stable connection. Move closer to the router to see if this improves the stability and speed of your connection.
2. Change the channel: If you're using a 2.4 GHz frequency, there may be interference from other devices that use the same frequency. Change the channel on your router to reduce interference and improve your WiFi connection.
3. Update your drivers: Make sure that your wireless network adapter drivers are up-to-date. Check the manufacturer's website for the latest drivers.
4. Reset your router: Reset your router by turning it off and then on again. This can help clear any connection issues that may be affecting your WiFi connection.
5. Use 5 GHz frequency: If your PC supports it, switch to the 5 GHz frequency band. This frequency band is less congested and can provide a more stable and faster connection.
6. Use a WiFi extender: If you're experiencing a weak signal, consider using a WiFi extender to boost your signal strength.
7. Check for firmware updates: Check your router's firmware and make sure it's up-to-date. Firmware updates can improve the performance and stability of your router.
If none of these solutions work, you may need to contact us with the serial number of the device for assistance.

How can I set up multi-monitor with my Mini PC?

To set up multi-monitors on your Mini PC, you can follow these steps:
1. Connect your monitors to the Mini PC. Make sure that the Mini PC has the necessary ports to connect multiple monitors.
2. Right-click on the desktop and select "Display settings" from the context menu.
3. In the Display settings window, you should see all of the monitors that are connected to your Mini PC. If a monitor is not detected, click on "Detect" to search for it.
4. Select the monitor that you want to customize and adjust its settings, such as the resolution, orientation, and scaling. You can also choose to extend or duplicate your display across multiple monitors.
5. Repeat step 4 for all of the monitors that you want to customize.
6. To arrange the monitors, click on "Identify" to display the numbers on each monitor. Then, drag and drop the monitors to their desired position.
7. Once you've arranged the monitors, click on "Apply" to save the changes.
8. If you want to make any additional adjustments, click on "Advanced display settings" to access more advanced display settings.
9. You can also adjust the taskbar settings for each monitor. To do this, click on "Taskbar settings" and select the taskbar location for each monitor.
That's it! You should now have your multi-monitor setup configured on your Mini PC.

How can I set the Wake on LAN function?

To set up Wake on LAN (WOL) on your Mini PC, follow these steps:
1. Make sure that your Mini PC is connected to a LAN network with a wired connection.
2. Obtain the MAC address of your Mini PC. You can find this in the Windows Device Manager or by using the ipconfig command in the Command Prompt. Note down the MAC address.
3. Configure your router to enable Wake on LAN. This can usually be done by accessing your router's settings through a web browser and enabling WOL.
4. Download a Wake on LAN app on your smartphone or computer, such as the Wake on LAN app for Windows or the Fing app for iOS or Android.
5. In the Wake on LAN app, enter the MAC address of your Mini PC and the IP address of your router.
6. Save the settings and close the app.
7. Shutdown your Mini PC and test the Wake on LAN function by using the Wake on LAN app to wake up your Mini PC.
Note: Wake on LAN only works with a wired network connection, not a wireless connection. Also, some routers may have different settings and options for WOL, so refer to your router's manual or support website for specific instructions.

How can I use remote desktop on my Mini PC?

To use Remote Desktop on your Mini PC, follow these steps:
1. Enable Remote Desktop on your Mini PC. You can do this by going to "Settings" > "System" > "Remote Desktop" and turning on the "Enable Remote Desktop" toggle switch.
2. Configure Remote Desktop settings. You can set options such as allowing remote connections from any version of Remote Desktop or only from PCs running Remote Desktop with Network Level Authentication.
3. Determine the IP address of your Mini PC. You can find this by going to "Settings" > "Network & Internet" > "Ethernet" or "Wi-Fi" (depending on how your Mini PC is connected to the network) > "Properties". Note down the IP address.
4. On the computer you want to use to remotely access your Mini PC, launch Remote Desktop Connection. This can be found by typing "Remote Desktop Connection" in the Windows search bar.
5. In Remote Desktop Connection, type in the IP address of your Mini PC and click "Connect". You may need to enter your Mini PC's login credentials.
6. If successful, you should now be remotely connected to your Mini PC.
Note: Make sure that the Mini PC is turned on and connected to the network before attempting to connect remotely. Also, some network configurations and firewalls may block Remote Desktop connections, so you may need to adjust your network settings accordingly.